What SMS Opt-In and STOP Mean for Families Using Medication Reminders
Published September 16, 2026
Why your loved one gets an opt-in text first
Before MedsYet sends any medication reminders, your loved one receives one text asking them to reply YES. This isn't a formality — it's a legal and ethical requirement. US carriers require that people explicitly consent before receiving recurring text messages from a service.
From your loved one's perspective, it's simple: a text arrives saying their caregiver set up reminders, and asks them to reply YES to start. One word, one time.
What STOP and HELP do
At any time, your loved one can text STOP to immediately stop all messages from MedsYet. This is carrier-enforced — even MedsYet cannot override it. They can text START to resume.
Texting HELP sends a brief message explaining what the service is and how to reach support. These commands are standard across all legitimate SMS services in the US.
What this means for caregivers
If your loved one texts STOP, reminders will pause and you'll need to coordinate with them to restart (they text START). This is a protection, not a bug — it means nobody receives texts they don't want.
The opt-in also applies to backup contacts. Each person you add gets their own opt-in text and can STOP independently. No one is forced to receive alerts.
Frequently asked questions
What if my parent accidentally texts STOP?
If they text STOP, all MedsYet messages pause immediately. They can text START to resume. If they need help, they can text HELP for instructions.
Is the opt-in required?
Yes. US carriers and regulations require explicit consent before sending recurring SMS. This protects your loved one from unwanted messages.